The art of true comparison in performance – Nonparametric frontier analysis. Harish Shivaramu, Auxilium Ltd


Activity Management Plans (AMPs) are developed by Road Controlling Authorities (RCAs) to outline their short-term and long-term management approach for the maintenance and operation of the road network under their jurisdiction. Ideally, these AMPs need to be customer and outcome focused, and should also be able to demonstrate ‘sound principles and processes’ for developing road maintenance and capital investment proposals. Although the majority of RCAs adhere to the guidelines, the resulting AMPs show variation with respect to standard reporting variables and limitations concerning quantifiable measures. These differences and limitations can be problematic in developing nationally consistent benchmarks for evaluating network performance, level-of-service and expenditure levels. In addition, establishing a reliable and comprehensive evidence base for benchmarking might be a challenging proposition. Therefore, with due consideration given to the One Network Road Classification (ONRC) performance measures, its evolution to the One Network Framework, and Waka Kotahi’s value for money criterion, this presentation will extend the current thinking in this area based on research recently conducted by the authors.  This work introduces a set of Key Performance Indicators (KPIs) and proposes a non-parametric benchmarking framework that could potentially assist REG, Waka Kotahi, and RCAs in adopting better maintenance management practices for the roading sector in New Zealand.

Keywords: Benchmarks, Performance measurement, Activity Management Plans, New Zealand, Road Controlling Authorities.

Harish holds a PhD in Civil & Environmental Engineering with strong background in asset management, performance measurement, business/infrastructure analysis & modelling, traffic simulation & transport economics. After spending nearly half a decade researching efficiency of New Zealand’s roading sector, Harish successfully developed and tested a benchmarking framework that could assist transport agencies in evaluating their performance with respect to road maintenance and operations.